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Once an order is placed on the website, an email is sent to the customer providing the order details and status. Please ensure to check the spam folder in case the email is not showing up in the inbox. Please do let us know in case the order email does not show up in the spam folder also.
We usually ship our orders within 24 – 48 working hours of receipt of the order. Deliveries mostly happen within 15-21 days depending upon the location and ground conditions. In the event you haven’t received the order within 15 days of placing the order, please do let us know to enable us track the same with our delivery partners. For more details, please visit our Shipping and Delivery Conditions page.
We have No Returns, No Refunds and No Exchange Policy unless you have received a wrong or damaged product. In the even of receipt of wrong or damaged products, we would issue refund to you. For more details please refer our returns, refunds and exchange policy.
Kalart Creations
Gr. Flr, 7-1-69/1/A, D.K.Road, Ameerpet,
Hyderabad, Telangana, India, 500016
Ph: +919989022173
email: admin@earthysapo.com ; customercare@earthysapo.com